THE BANKS ASSOCIATION OF TURKEY, Customer Complaints Arbitration Panel

Communique on Composition and Operation Principles and Procedures of Customer Complaints Arbitration Panel

Customer Complaints Arbitration Panel Memorandum of Information

The Banks Association of Turkey Customer Complaints Arbitration Panel Application Form

 

If your claim continues to exist, you may apply to the Banks Association of Turkey for arbitration purposes by using written communication channels or means or e-Government Gateway application within a period of sixty days following response date of our Bank.